Privacy Policy

A-Lek Technical is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

A-Lek Technical
4 Rennington Close
Morpeth
United Kingdom
NE61 2TQ

What Information We Collect

We may collect and process the following information:

  • Name and contact details (such as phone number and email address)

  • Address details for site visits and quotations

  • Information provided via contact forms or enquiries

  • Communication records (emails, messages, call notes)

  • Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotations

  • Deliver electrical services (domestic, commercial, industrial)

  • Manage bookings, appointments, and project work

  • Communicate with you regarding your enquiry or service

  • Improve our website and services

We will only use your information where we have a lawful basis to do so, such as fulfilling a contract or responding to a legitimate enquiry.

Data Sharing

We do not sell or rent your personal data. We may share your information with:

  • Service providers (such as hosting or email platforms)

  • Professional advisors where necessary

  • Legal or regulatory authorities if required by law

Data Retention

We only retain personal data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact

If you have any questions about this policy or your data, please contact:

Email: info@alektechnical.co.uk (update if needed)

Policy Updates

We may update this Privacy Policy from time to time. Please check this page periodically for changes.